Asset Disposition & Recycling
Protect your data integrity and IT equipment value by using ReturnCenter to manage the transport of your assets to your chosen IT asset disposition provider or recycler. We’re specialists in logistics management. This is all we do. After years of innovation and refining the ReturnCenter platform, business processes, and tech ecosystems, we can execute consistently and flawlessly in every zip code — worry free.
ReturnCenter gives you a consistent standard of service anywhere in the US, at any time, with trained logistics professionals using our custom app to manage the onsite process. Our goal is to ensure that every one of your IT assets is picked up and delivered to its destination safely. Every ReturnCenter transport ensures end-to-end accountability with signed proof of pickup and signed proof of delivery. And every service performed through ReturnCenter is carbon neutral, because we minimize and offset the environmental impact of all our services.
How can we help you?
Business Processes
High-touch customer service starts with an online site survey, followed up by real people scheduling pickups at the customer’s convenience. When there is onsite packing to do, we let the pickup location contact know the crew is on their way and call while they are there to make sure all is well. We certify every crew, confirm every driver and check to be sure they have the right materials to do the job right — every time.
Technology Ecosystem
Onepak is a technology platform company that specializes in reverse logistics, not a logistics company with some technology. The ecosystem we have created consists of a platform that connects every stakeholder in the return process, an online certification system for dispatchers, warehouse staff and drivers, a mobile app for onsite project management, customer surveys to feed performance data back into our operational processes, and an operations system that ensures consistent processes for each service offering.
Logistics Partner Training
We recruit and train the most dedicated local partners to pack, pick up and transport your equipment. Everyone working on your pickup, from the dispatcher and warehouse staff to the driver and crew, has been trained using our proprietary online training series. You can be assured that your pickup crew understands how to identify the different types of IT equipment they may encounter, how to apply tracking tags, how to properly pack them and palletize them, and how to use our mobile app to manage the process while onsite at your location. Our professional partners have the knowledge, experience, and the technology to start working efficiently upon arrival.
Choose your services
Easily schedule the services you need in ReturnCenter. Choose onsite packing, asset-level tagging, reports and analytics to report on sustainability metrics.
- Packed pallet pickup – Our most basic service. Use when you’ve already packed the assets yourself.
- Pack and pickup – The most popular service that handles all your packing and palletizing to ensure assets are handled with care.
- Tag, pack and pickup – The most comprehensive service that does all of the above, and also applies uniquely barcoded asset-level tags to ensure everything that is picked up is delivered to its destination.